Client: A leading research agency.
Assignment: A detailed overview of the product demand and satisfaction in the food industry by analyzing social media comments
Target audience: Europe and American markets
The assignment Snapshot: Gather consumer insights and establish a feedback loop which allows direct interaction between companies and consumers. This demonstrates that the company values customer opinions and is dedicated to delivering a better experience. Data driven insights also contribute significantly to product refinements.
Business context: Get business-critical insights from unstructured text data like emails, online reviews, social media posts to assess customer satisfaction, measure ratings, and more.
Annotation done: 50,000 + entries processed with 99.99% accuracy.
Key challenge: The enormous amount of unstructured data to be traced online and label the same for further consumption of the client without any bias and errors.
Results: Project delivered well on time. Repeat businessfrom the client.
Annova Solutions, an Indore-based AI-enabled digital BPO, has recently announced that it has received SOC 2 Type 2 certification, recognizing its exceptional information security systems. The certification confirms the company’s suitability of controls and operating effectiveness in managing sensitive information, highlighting its commitment to upholding the highest standards of information security. Governed by the American […]